Check the direction of operation by pressing down and confirm it moves the awning out a few inches.
Somfy awning troubleshooting.
In this video we will offer common solutions if your eolis 3d wirefree wind sensor does not work properly.
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If you re having issues with your somfy powered motorized shades and blinds there are plenty of troubleshooting options that will most likely solve the problem.
Unplug for two seconds plug it back in for 10 seconds unplug it for two more seconds and then plug.
Plug in the power cord and close the awning the rest of the way.
For over 50 years somfy has provided the highest in quality motors and controls for smart shading solutions shades blinds curtains awnings rolling shutters.
The awnings are operated with buttons on the motor control or by a remote control.
If the remote control stops working with the awning it needs to be reset.
The remote control works without problems under most conditions but on occasion it may lose its connection with the motor control unit.
Welcome to somfy s troubleshooting video series.
Troubleshooting tips if your somfy powered motorized window coverings aren t working properly.
All somfy motors have a thermal sensor to protect the lifespan of the motors and to prevent overheating.
As a guide the motors will cease to function once it has been continuously used for about 3 4 minutes.
If it does not jog continue to the next step.
When the blind or awning stops functioning let the motor cool down for about 15 20 minutes before trying to activate the blind again.
Standard awnings using a sunea rts motor.
Cassette awnings using a sunea rts motor.
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Try to reset the motor to factory mode.
In this video we will offer the most common solutions if your rts motor does not respond.